Category: Team Management

  • Driving focus with a North Star Metric

    Driving focus with a North Star Metric

    Monthly Active Customers, Monthly Recurring Revenue, Daily Active Users, Customer Lifetime Value, Time Per Visit, Daily Sales Volume, Completion Rate and Net Promoters Score all sound very random when grouped together, but when you look at them independently they can all be classed as North Star metrics.  I first learnt about the concept of a…